Previous incidents

Thank you for your patience.

The issue affecting web44 has now been rectified, and services have returned to normal operation.

Our investigation indicates that the server was experiencing heavy load due to malicious traffic, which has now been mitigated.

If you continue to experience any issues, please raise a support ticket with our team.

We experienced an issue with cPanel's licensing services, which affected license renewals across all DreamIT cPanel servers.

cPanel provided a fix for the issue, and our team has now applied it across all affected servers. License renewals are now updating normally.

Timeline in AEST:
- Issue first reported: 7:16 AM AEST
- Root cause identified: 7:56 AM AEST
- Mitigation rollout began: 8:07 AM AEST
- Mitigation rollout completed by our team: 8:37 AM AEST

Our team will continue monitoring th...

We are currently experiencing performance degradation on web44 due to a DDoS attack.

Our team is actively investigating and working to mitigate the issue as quickly as possible.

We apologise for the inconvenience caused.

Thank you for your patience and support.

We are pleased to advise that the degraded performance issue affecting services hosted on web102 has been resolved.

Our team has completed their investigation and applied the necessary mitigations to restore normal performance levels. Services hosted on this server should now be operating as expected, with loading times and connectivity returned to normal.

We apologise for the inconvenience caused by this recurring issue and the extended disruption some customers may have experienced. We un...

Thank you for your ongoing support and patience.

We have identified that the issue relates to the LiteSpeed web server.

The server has been stabilised, and our team will continue to work with our partner and monitor the server closely.

If you continue to have issues, please reach out to our support team.