Previous incidents

Services have been successfully restored.

We apologise for the delay, as our priority was ensuring that no end users experienced data loss while we worked on the issue.

If you need any further assistance feel free to send through a support ticket to the team.

[UPDATE] 9:15AM
A workaround fix has been implemented on the affected servers to address intermittent connection issues. If you are still experiencing any problems, please don’t hesitate to contact our team for assistance. We are continuing to work closely with our vendor to achieve a permanent resolution.

We have identified an issue with the server firewall impacting Web42 and Web102. Our team is actively collaborating with the vendor to implement an immediate resolution.

We apologize for...