Previous incidents

January 2025
No incidents reported
December 2024
Dec 05, 2024
1 incident

Firewall Issues affecting Web44 & Web102

Resolved Dec 05 at 08:51am AEDT

[UPDATE] 9:15AM
A workaround fix has been implemented on the affected servers to address intermittent connection issues. If you are still experiencing any problems, please don’t hesitate to contact our team for assistance. We are continuing to work closely with our vendor to achieve a permanent resolution.

We have identified an issue with the server firewall impacting Web42 and Web102. Our team is actively collaborating with the vendor to implement an immediate resolution.

We apologize for...

November 2024
Nov 22, 2024
1 incident

DNS Propagation Issue

Resolved Nov 22 at 08:58am AEDT

We are currently addressing an issue affecting DNS propagation on multiple servers.

The issue has been identified, and a fix is in progress. We are already seeing the majority of affected domains resolving correctly.

As part of the temporary resolution, DNSSEC has been disabled on the server. If you have previously configured DNSSEC for your domains, we recommend disabling it temporarily until we confirm it is safe to re-enable.

Our team is actively monitoring the situation to ensure a ful...