Previous incidents

February 2025
Feb 05, 2025
1 incident

Databse issues with cp48.hosting-cloud.net

Downtime

Resolved Feb 05 at 06:46pm AEDT

Services have been successfully restored.

We apologise for the delay, as our priority was ensuring that no end users experienced data loss while we worked on the issue.

If you need any further assistance feel free to send through a support ticket to the team.

1 previous update

January 2025
No incidents reported
December 2024
Dec 05, 2024
1 incident

Firewall Issues affecting Web44 & Web102

Resolved Dec 05 at 08:51am AEDT

[UPDATE] 9:15AM
A workaround fix has been implemented on the affected servers to address intermittent connection issues. If you are still experiencing any problems, please don’t hesitate to contact our team for assistance. We are continuing to work closely with our vendor to achieve a permanent resolution.

We have identified an issue with the server firewall impacting Web42 and Web102. Our team is actively collaborating with the vendor to implement an immediate resolution.

We apologize for...