cPanel Control Panel Precaution
Resolved
May 8, 2026 at 7:21am UTC
We have temporarily disabled all access to cPanel services across our fleet due to an active security threat.
This is a precautionary measure to protect customer data and server integrity whilst we await a critical security patch from cPanel.
Customers on DirectAdmin servers can continue accessing their control panels normally.
If you require immediate access to your cPanel account, our Melbourne Technical Support team can temporarily whitelist your IP address to restore access.
To request urgent access:
Obtain your current IP address: ip.dreamit.au
Submit a support ticket via my.dreamithost.com.au
Include "URGENT: cPanel IP Whitelist" in your subject line
Current time: Security patch awaiting release from cPanel
Expected restoration: 2:00 am AEST (Melbourne time) tomorrow.
We will update this page immediately upon restoration
We understand this disruption impacts your business operations.
This decision was not made lightly, and we are working around the clock to restore full service as quickly as possible.
Your data security remains our highest priority. Thank you for your understanding and patience.
Affected services