Degraded Performance
Resolved
Apr 03 at 11:25am AEDT
We are pleased to confirm that this morning's outage has been resolved. Our investigation indicates the disruption stemmed from a faulty update provided by our security partner.
The problematic security update has been reverted, and all systems are now returning to normal operation.
A brief DNS platform hiccup occurred during recovery, but this has now been fully resolved.
If you encounter any lingering concerns, please contact our team immediately via support@dreamithost.com.au or via live chat at 1300 434 151.
Due to a high volume of incoming tickets, responses may be slower than usual. Rest assured, resolving this incident remains our top priority, and we appreciate your patience.
We are awaiting a detailed post-mortem from our security vendor and will share updates via our Status Page at https://status.dreamithost.com.au.
We sincerely apologise for the disruption and thank you for your understanding. Your trust is paramount, and we are taking steps to prevent recurrence.
Best regards,
DreamIT Host Team
Affected services